Privacy Policy
Update Date: May 22, 2023
Effective Date: May 22, 2023
Introduction
Shanghai Yizhi Cycling Sports Technology Co., Ltd. and its affiliates (hereinafter referred to as "EDGE App" or "we") attach great importance to your personal information and give you control over it. We will use powerful encryption technology to protect your privacy and formulate strict policies to manage all data. When you visit EDGE App or use the services we provide, you need to agree to our policy on how we collect, use, store and share your relevant information. If you do not agree with any of the contents of this privacy policy, please stop using or accessing our products and services immediately. If you have any questions about this policy, please contact: shihaopeng1127@163.com, we will verify and respond to your feedback within 15 working days after receiving your questions.
About us
Shanghai Yizhi Cycling Sports Technology Co., Ltd. or its affiliated companies operate EDGE websites and app.
The registration address is Building 8, No. 251 Liantang Road, Xinghuo Development Zone, Fengxian District, Shanghai.
The key points of this privacy policy are as follows:
i. We will explain each of the types of your personal information we collect and their corresponding purposes, so that you can understand how we collect when it comes to specific categories of personal information, the reasons for use and the collection method for a certain function.
ii. When you use some functions, we will collect some of your sensitive information after obtaining your separate approval. Unless it is required by relevant laws and regulations, refusing to provide these information will only prevent you from using the relevant specific functions, but will not affect your normal use of other functions of the EDGE App.
iii. At present, EDGE App does not actively share or transfer your personal information to third parties outside the EDGE App. If there are other situations when your personal information is shared or transferred, or you need us to share or transfer your personal information to third parties outside the EDGE App, we will confirm that the third party has obtained your separate approval for the above actions directly. In addition, we will conduct a risk assessment of the behavior of providing information to external parties.
iv.You can access, correct, and delete your personal information through the methods listed in this article, as well as withdraw your approval, cancel your account, complaint, report, and set privacy functions.
If you prefer to learn more detailed information, please read the corresponding chapter according to the following index:
A. How we collect and use your personal information
B. How we entrust the processing, sharing, transferring, and making public your personal information
C. How we store your personal information
D. How we protect your personal information
E. Your rights as an individual subject
F. Third-party service provider
G. How do we use cookies and similar technologies
H. Minors Terms
I. Updates to this policy
J. Scope of application
K. Supplementary Provisions
A. How we collect and use your personal information
When we provide services, we will collect and use your personal information based on the principles of legitimacy, legality, transparency and minimum necessity, and for the purposes stated in this policy.
(I) Basic business function services
The basic function of this application is recording cycling events and data display. You can use this basic function service by registering and logging in with your mobile phone number.
(II) Extended function services
The extended functions of this application include riding, community, membership, activities in app and other related functions.
In order to provide better products and intelligent services, we may require collecting the following information from you when you use basic business functions and extended functional services. If you refuse to provide them, you will not be able to enjoy the corresponding functions and services.
1.1 Register and Log in
1) When you register and log in to the EDGE App, you can create an account using your mobile phone number and complete relevant personal information (including profile photo, nickname, password). This information is collected to help you complete the registration. You can also choose to fill in gender, birthday, region and personal introduction to complete your information according to your needs.
2) You can also use a third-party account to log in and use the EDGE app. You will authorize us to obtain your public information (profile photo, nickname, phone number (encrypted)) registered on the third-party platform for binding with the EDGE app account, so that you can directly log in and use our product and related services.
1.2 Authentication
When you need to use the identity authentication function or related services, according to relevant laws and regulations, you may need to provide your real identity information (real name, ID number, phone number) to complete the real name verification. This information is sensitive personal information, and you can refuse to provide it. If you refuse to provide it, you may not be able to access the relevant services, but it does not affect the normal use of other functions and services.
1.3 Transaction
You can purchase services (including EDGE membership and events) within the EDGE app. You may need to pay when using this function. During the payment process, we may collect your third-party payment account (including Alipay account, WeChat account, UnionPay account).
1.4 Account security and anomaly investigation
In the process of using our services, in order to understand product compatibility, ensure the security of your account and system operation, assess your account risks, and ensure that we can provide services normally, we will collect and investigate abnormal information about the services you use and how you use them, including relevant information that may arise when you use EDGE App sports, post comments in the community, participate in topic activities, join EDGE members, or use EDGE event services. This type of information includes:
1.4.1 Device information
We will receive and record device-related information based on your specific permissions for software installation and/or usage authorization, including your device model, operating system version information, device settings, mobile device version, device identification code (including IDFA, IDFV, IMEI, AndroidID, OAID, IMSI, ICCID, GAID, MEID, AAID, VAID), screen resolution, device environment and other software and hardware feature information, device location related information (including IP address, GPS location, WLAN access point, Bluetooth and base station sensor information that can provide relevant information). If you refuse to grant us the corresponding permissions during installation and/or use, we will not collect the corresponding information from you.
1.4.2 Log information
1) Device or software information, including configuration information provided by your mobile device, web browser, or other programs used to access our services, your IP address, and the version and device identification code used by your mobile device (including IDFA, IDFV, IMEI, AndroidID, OAID, IMSI, ICCID, GAID, MEID, AAID, VAID);
2) The information searched or browsed while using our services, including the web search terms you use, the URL addresses of social media pages you visit, and other information and content details you browse or request while using our services;
1.4.3 IP Address
1) Information about the mobile applications (apps) and other software you have used, as well as information about your past use of such mobile applications and software;
2) The information you communicate through our service, including the account you have communicated with, the communication time, data and duration;
3) The information (metadata) contained in the content you share through our services, including the date, time, or location of the shared photos or videos taken or uploaded.
1.5 Bluetooth
If you already have relevant hardware devices (regardless of whether they are EDGE branded or not) and wish to synchronize the information recorded by the hardware products (including heart rate, sleep information, steps, exercise data, weight, BMI, personal information that has been agreed to upload, and personal body data) to the EDGE app, you can do so by enabling Bluetooth function. If you refuse to enable it, it will only prevent you from using the function, but it will not affect your normal use of other functions of EDGE. At the same time, you can also cancel this permission at any time through the relevant function settings. But when you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect our processing and storage of information based on your previous authorization.
1.6 Ordering, Payment, Order management services
When you purchase goods or services on the EDGE app, we will generate an order for you to purchase the goods or services. To fulfill your order and provide after-sales service, you need to fill in the recipient's name, shipping address, and mobile phone number during the order process. The order also includes the order number, information about the goods or services you purchased, order time, actual payment amount, and payment method you used.
You can purchase goods or services for others through the EDGE app. Please obtain their approval before providing their personal information.
1.7 Community
When you post comments in the community, we will collect the text and images of your comments. We would like to remind you that if your comment is publicly posted and contains personal information, it may pose certain risks to you. Therefore, we suggest that you carefully consider in your comments whether to share or even publicly share relevant information when using our services. If the information you publicly post involves personal information of other natural persons or children, you need to obtain the approval of the natural person or the child's guardian before publishing.
1.8 Comment and Review
When you leave comments or reviews on the EDGE app after purchasing a product or service, we will collect your messages and review content about the product. We would like to remind you that as the content of comments and reviews on products is publicly released, any personal information contained in them may pose certain risks to you. Therefore, we suggest that you carefully consider whether to share or even publicly share relevant information when using our services in your comments and reviews. If the information you publicly release involves personal information of other natural persons or children, you need to obtain the approval of the natural person or the child's guardian before publishing.
1.9 Customer service complaint
To ensure the security of your account, our call center customer service and online customer service will use your profile photo and nickname to verify your identity. When you need us to provide customer service and after-sales service related to your transaction information, we will check your order information (including recipient name, shipping address, recipient phone number, order number, information about the goods or services you purchased, order time, actual payment amount you made, and payment method you used). At the same time, we will also collect the information you provide when contacting customer service. If you do not provide the above information, our customer service will not be able to provide you with the aforementioned services, but it does not affect your use of the other services we provide.
1.10 Advertising services
In order to provide you with more convenient and personalized information display, search, and push services that meet your needs, we may reasonably send you commercial service/promotional information, the latest platform management-related, products information, and other service notifications deemed necessary to inform registered users through telephone, SMS, and internal messaging.
In order to provide you with better service and user experience, we may associate and analyze your EDGE account, browsing information, fitness needs, and personal information (including service logs, device information) that you authorize us to automatically collect to form a user profile, which will be used to recommend products or services that interest you. We guarantee that we will not provide your profile information to any third party for personalized advertising without your authorization and approval.
We strive to ensure your browsing experience. If you do not want to accept the commercial advertisements we send you, you can unsubscribe or close them through SMS prompts or other methods we provide.
1.11 Sports data synchronization
On the premise of fully informing the third-party software of the type of exercise data synchronized to the EDGE app and obtaining your authorization, we will obtain the exercise data generated by you in the third-party software from the third-party software and synchronize it to your EDGE app.
1.12 Identity authentication service
If you use identity authentication services (such as personal authentication, institutional authentication, Influencer authentication, etc.), we need you to actively provide your real name, front and back photos of your ID card (including name, date of birth, nationality, address, ID card validity period, ID number, gender), passport (including name, date of birth, nationality, passport number, passport validity period, gender, place of birth, issuing authority, etc.), and collect the above information. If you refuse to actively provide us with the above information, we will not collect your above corresponding information.
1.14 Sharing
When you share or receive images, videos, links, events, and other information within the EDGE app that have been shared, we need to access your clipboard locally and read the passwords, sharing codes, and links to achieve functions or services such as jumping and sharing. We only upload the clipboard content to our server when we locally recognize that it belongs to commands such as jump, share, and activity linkage in the EDGE app. Besides, we will not upload any other information about your clipboard to our servers. Additionally, we may need to access your phone's photo album permissions in order for you to share or receive shared videos or images.
Some mobile devices' systems may prompt that an app is reading a clipboard or photo album, but the system cannot distinguish whether it is being processed locally or uploaded, and due to differences in statistical methods, false positives cannot be ruled out. Therefore, if you find similar prompts and have any questions, please contact us so that we can locate the issue.
Special reminder, when you share your itinerary (including trajectory videos, pictures, etc.), we provide you with a "privacy mode" function. After this feature is enabled, the recipient will not be able to view the specific geographic location information contained in your travel itinerary, only the route map of your travel itinerary. You can choose whether to enable this feature or not, but if the itinerary you share involves sensitive geographical locations, please make sure to enable "privacy mode" before sharing.
1.15 Bike store service
We provide you with a bike store service. You can apply for a bike store account by contacting the official customer service. After approved, you can use the bike store service. Under this feature, you can enjoy exclusive content such as the special homepage and events of your bike store. The specific services and information to be collected and used under this feature are as follows:
1.15.1 EDGE bike store account
After entering the bike store interface, you can view your bike store account and complete your bike store account information. We will collect your store name, store address, profile picture, nickname, name, phone number, store introduction, brand, service content and other information.
1.15.2 Bike store events
The bike store you have joined may periodically release non-specific bike store sports activities in the bike store management. You can choose whether to participate or not. If you participate, your sports data and activity information related to the event will be displayed on your bike store page, and other members of the bike store may view such information.
1.15.3 Content posting function (dynamic)
You can post your updates and other content when using the bike store service. This type of content will be displayed synchronously on the "Updates" page, and other members of your bike store will publicly view this type of content. This type of content will also be synchronized in real-time to the "Dynamic" section of the EDGE app.
1.15.4 Prize distribution within the bike store
If you receive a prize while participating in a bike store event, in order to mail the prize to you, you will need to provide the shipping information used to receive the prize, including the recipient's name, contact information (phone number), shipping address, etc.
1.16 Self-Starting
When using the desktop plugin function on Android devices, in order to ensure the real-time and accurate data of the desktop plugin, we need to use the self-starting function. If you turn off this feature, it may cause the desktop plugin to not function properly.
1.17 Body assessment function
When using the body assessment function, please pay attention to wearing appropriate clothing. Under this feature, we will collect your front photos, side photos, body information, and facial information. Based on this information, we will perform whole-body problem detection and bone point analysis on you, and propose targeted improvement plans. If you refuse us to collect the aforementioned information, we will not collect it, but you will not be able to use this feature. You can also choose to actively delete your aforementioned information after using this feature. After you choose to delete, we will delete your personal information collected based on this feature in accordance with legal and regulatory requirements.
(III) Obtained permissions by EDGE app
1 Storage permission
1) READ_EXTERNAL_STORAGE
In order to provide you with a comprehensive sports experience, with your authorization, our client will encrypt and upload the videos, pictures, saved updates, avatars, and recorded videos you actively upload to the server for external storage; We may collect the software name and version number from your device, encrypt them, and upload them to the server for processing and storage.
2) WRITE_EXTERNAL_STORAGE
In order to provide you with the function to write to external storage, with your authorization, we will write/download/save/modify/delete images, files, and crash log information.
You can also refuse/cancel this permission at any time through the relevant function settings. Refusing to provide this permission will only prevent you from using the above functions, but it will not affect the normal use of other functions and services of EDGE; But when you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect the storage or processing of information based on your previous authorization.
2 Album permission
In order to provide you with a comprehensive sports experience, with your authorization, our client will encrypt and upload the videos and images you actively upload to the server for storage; At the same time, you can also refuse/cancel this permission at any time through relevant functions. Refusing to provide this permission will only prevent you from using the above functions, but it will not affect the normal use of other functions and services of EDGE; But when you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect the storage or processing of information based on your previous authorization.
3 Camera permission
When you use the functions of scanning QR codes, taking photos, and shooting videos, we will access the camera permissions of your device and obtain the image and video information you upload to us based on scanning QR codes, taking photos, saving dynamics, avatars, and recording videos. If you refuse to provide permission and content, it will only prevent you from using the function, but it does not affect your normal use of other functions of EDGE. At the same time, you can also cancel this permission at any time through the relevant function settings. After you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect our processing and storage of information based on your previous authorization.
4 Location permission
You can authorize the device positioning function, access the rough location function, or access the backend location function to use our location-based services (including outdoor running, outdoor walking, outdoor cycling). Of course, you can also stop our collection of your geographic location information at any time by turning off the positioning function. You can allow us to access your activity and physical training records, and record sports data information by reading your activity and physical training. At the same time, you can also cancel this permission at any time through the relevant function settings. After you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect our processing and storage of information based on your previous authorization.
5 Microphone permission
When you use the video recording function, we will access your device microphone and recording related permissions, and we need to collect your voice information and voice interaction information. If you refuse to provide it, it will only prevent you from using the function, but it does not affect your normal use of other functions of EDGE. At the same time, you can also cancel this permission at any time through the relevant function settings. But when you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect our processing and storage of information based on your previous authorization.
6 Phone permission
When you use our smart hardware (such as wristbands) features, we will access your phone permissions to read your phone status and apply for your call answering permissions to provide you with the ability to answer calls. At the same time, you can also cancel this permission at any time through the relevant function settings. After you cancel the authorization, we will no longer collect this information and will no longer be able to provide you with the corresponding services mentioned above; But unless you delete your information in accordance with legal provisions, your cancellation will not affect our processing and storage of information based on your previous authorization.
7 Network permission
After you grant this permission, the EDGE app can access or obtain WLAN and local cellular networks to ensure that you can use the screen mirroring function or other features on this software normally.
8 Notification permission
After you grant this permission, we can push course, activity notifications, and training reminders to you.
9 Sports and Fitness
If you are using an iOS system, in order to calculate training consumption, with your authorization, we will receive and send your exercise data from the "Sports and Fitness" section of the iOS system. To simplify your input process, we will retrieve your weight data from 'Sports and Fitness'. At the same time, based on your separate approval, the training data generated by you on the EDGE App will be synchronized with the iOS system's "Exercise and Fitness". Any information obtained through the use of 'Sports and Fitness', including weight and heart rate data, will not be shared with any third party, including advertisers and other agents, nor will we use the' Sports and Fitness' information for marketing, advertising, and similar services.
(IV) Non personal information
We may also collect other information that cannot identify specific individuals and does not belong to personal information, such as statistical data generated when you use specific services. The purpose of collecting such information is to improve the services we provide to you. The type and quantity of information collected depend on how you use our products or services.
(V) According to relevant laws, regulations, and national standards, we may collect and use your personal information without seeking your authorization and approval in the following situations:
1) Necessary for the conclusion and performance of contracts to which an individual is a party, or for the implementation of human resource management in accordance with labor rules and regulations formulated in accordance with the law and collective contracts signed in accordance with the law;
2) Necessary for fulfilling statutory duties or obligations;
3) Necessary to respond to sudden public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations;
4) To carry out news reporting, public opinion supervision and other activities for the public interest, we process personal information within a reasonable range;
5) Process personal information that individuals have voluntarily disclosed or other legally disclosed within a reasonable scope in accordance with the provisions of this law;
6) Other circumstances stipulated by laws and administrative regulations.
(VI) We are committed to
1) We will not display advertisements to you based on sensitive categories such as race, religion, sexual orientation, or health status.
2) We will not share information that can be used to identify your personal identity with advertisers, such as your name or email address (unless authorized by you);
3) We will not transfer or share your personal information with any third party without authorization at any time and under any circumstances. We will only use the information obtained under this agreement within the scope permitted by law. We will establish strict policies to protect your personal information, and will not disclose or provide this information to third parties unless we have obtained your prior authorization or as otherwise specified in this statement.
4) EDGE's third-party services in the app have always been provided by external third-party entities, and the EDGE app has been unable to obtain the information generated when you use such third-party services. However, if you have expressly agreed to the third party obtaining your geographical location information, the third party will obtain your terminal geographical location information through the EDGE app interface. This information is sensitive and refusing to provide it will only prevent you from using the third-party services mentioned above, but it will not affect your normal use of the EDGE app.
Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not mentioned in the above description and has collected your information, we will separately explain the content, scope, and purpose of the information collection to you through page prompts, interaction processes, website announcements, etc., in order to obtain your approval.
Please note that if EDGE's personal information processing activities for conducting business on the app exceed the scope of your authorized consent when providing personal information to third parties, we will obtain your explicit approval before processing such personal information; In addition, we will strictly comply with relevant laws and regulations, and require third parties to ensure the legality of the information they provide.
5) We will not provide your personal information to anyone without your separate approval.
B. How we entrust the processing, sharing, transferring, and making public your personal information
1. Entrusted processing your personal information
In order to improve efficiency and reduce costs, we may entrust related parties to handle information on our behalf, such as hiring our related parties to provide us with infrastructure technology services and customer support services. We will require companies, organizations, and individuals entrusted by us to process personal information to comply with strict confidentiality obligations and take effective confidentiality measures through written agreements and on-site audits. We require them to only process your information within the scope of the commission and not use your information for their own interests. We will also supervise the personal information processing activities of the entrusted parties. When the commission contract is not effective, invalid, revoked or terminated, we will require the trustee to return personal information or delete personal information, and shall not retain it. Our trustees include:
1.1 Authorized partners for in app push services: Push partners will use SDKs (software development kits) in the services we provide, which may access information such as your system language, network type, IP address, photo album, device information, external storage status, recent geographic location information, network location information, persistent location, WiFi information, and application installation list, but will not collect your personal identity information. These kinds of information are used to create internal user IDs to help us better conduct accurate information push, avoid duplicate delivery of information, and cause information interference to you.
1.2 Authorized partners for statistical services: Statistical partners will use SDKs (software development kits) in the services we provide, which may access information such as your network type, WiFi information, IDFA, IDFV, but will not collect your personal identity information. These kinds of information are intended to assist us in analyzing the usage of product features, in order to better improve our products and/or services and enhance your user experience.
2. Sharing
Except for the personal information we actively collect, the text, photos, and videos you post through the EDGE app, as well as the information uploaded during the use of social networking services, are only stored as data on our servers. In accordance with the requirements of <The Cybersecurity Law>, <The Personal Information Protection Law>, and other laws, regulations, and regulatory policies, we will not collect your information for other commercial purposes or information sharing. However, when it meets the requirements of relevant national laws, regulations, and policies or the requirements of relevant national departments, we will use your information within the scope permitted by law, such as searching and filtering whether there is any content in your information that does not comply with laws, regulations, or violates public order and good morals, and submit the related information that are suspected of violating laws and regulations to relevant national departments.
Please carefully consider the information content uploaded, published, and communicated through our services. In some cases, you may control the scope of users who have the right to browse your shared information through the privacy settings of certain of our services. You can delete the information you upload, post or share on your own. If you request us to delete your relevant information, please send an email to developer@edge-sports.cn Contact us and make your request. We will complete, verify and process it within 15 working days after receiving it.
We will not provide your personal information to other personal information processors. In the following situations, when we provide your personal information to other third-party personal information processors, we will inform you of the recipient's name, contact information, processing purpose, processing method, and type of personal information involved in a single scenario through pop ups or additional notifications, and obtain your separate consent. At present, our authorized partners mainly include the following types:
2.1 Declaration of Sensor Application Scenarios
Sensor Type | Sensor Name | Application scenarios | The Receiving Party |
TYPE_STEP_COUNTER | Step counting sensor | Daily step count data access, helping users record daily walking, users can independently upload offline step count data | EDGE |
TYPE_STEP_DETECTOR | Step sensor | Outdoor running and walking usage, used to record the number and frequency of steps taken by users during outdoor activities, and estimate consumption data based on this | EDGE |
TYPE_ACCELEROMETER | Acceleration sensor | Used for outdoor running, walking, and cycling, calculate outdoor exercise step frequency, pace, consumption, etc. based on step count information | EDGE |
TYPE_MAGNETIC_FIELD | Orientation sensor | Used for outdoor running, walking, and cycling, draw user exercise maps based on directional information | EDGE |
TYPE_PRESSURE | Pressure sensor | Used for outdoor running, walking, and cycling, the altitude information is obtained based on atmospheric pressure, and the altitude and climbing distance during outdoor activities are calculated accordingly | EDGE |
TYPE_GYROSCOPE | Gyroscope | Used for outdoor running, walking, and cycling, calculate and correct outdoor movement speed and acceleration information based on the rotation rate of the gyroscope angle | EDGE |
2.2 Sharing with third-party service providers/business partners
To ensure the provision of the services described in this privacy policy, we may share necessary personal information with third-party service providers/business partners.
2.2.1 This includes our logistics suppliers, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and other business partners. These third parties may represent EDGE in processing your personal information through the App or for one or more items of this Privacy Policy. We guarantee to share personal information necessary for providing services to you only for legitimate, lawful, necessary, specific, and clear purposes. EDGE App will conduct due diligence and sign contracts to ensure that third-party service providers comply with relevant national laws, regulations, and policy requirements or the requirements of relevant national departments. Third party service providers may also have their own sub processors.
2.2.2 Marketing authorized partners: When you choose to participate in our marketing activities, you need to provide your name, mailing address, contact information, and bank account information according to the needs of the event, so that the third-party logistics company can provide you with prizes in a timely manner. With your separate approval, we will share the above information with third parties so that they can provide you with prizes in a timely manner.
2.2.3 To provide performance measurement, analysis, and other commercial services, we may also share information (non personal information) in aggregated form with third parties (such as our advertisers). We use the information we have to assist advertisers and other partners in evaluating the effectiveness and coverage of their advertisements and services, as well as understanding the types of people who use their services and how they interact with their websites, applications, and services. We may also share general usage trends of our services with them, such as the number of customers in specific groups who purchase certain products or engage in certain transactions.
3. Assignment
If we need to transfer personal information due to merger, division, dissolution, bankruptcy, or other reasons, we will inform you of the recipient's name or contact information, and require the recipient to continue to fulfill the obligations of a personal information processor. If the recipient changes the original processing purpose or method, we will request to obtain your consent again.
4. Public disclosure
We will not disclose your personal information unless we obtain your separate approval.
C. How we store your personal information
1) Location of information storage
We will store the information obtained from within the territory of the People's Republic of China. At present, we will not transfer your personal information overseas.
We promise to always store your personal information within a reasonable and necessary period in accordance with legal regulations. After the above deadline, we will delete your personal information.
2) When our products or services cease operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information within a reasonable period of time.
D. How we protect your personal information
1) We strive to provide security for users' information to prevent information leakage, loss, improper use, unauthorized access, and disclosure. We use multi-faceted security measures to ensure that users' personal information protection is at a reasonable level of security, including technical protection measures, management system controls, security system guarantees, and many other aspects. At the same time, we will conduct personal information protection impact assessments in accordance with regulatory requirements.
2) In order to protect the security of your personal information, we will strive to take various industry standard security measures to protect your personal information and minimize the risk of loss, damage, theft, leakage, unauthorized access, use, disclosure, and alteration of your personal information. We will use various security measures within a reasonable level of security to ensure the security of information, including:
1. Use encryption techniques such as TLS and anonymization to ensure the privacy of your data during transmission;
2. Provide multiple security features to assist you in protecting the security of your account;
3. Review our methods in collecting, storing, and processing information (including physical security measures) to prevent unauthorized access to our systems;
4. All EDGE employees, contractors, and agents who must access personal information for providing services must comply with the strict confidentiality obligations stipulated in the contract, otherwise they may be disciplined or fired;
5. We establish a data classification and grading system, data security management standards, and data security development standards to manage and regulate the storage and use of personal information, ensuring that personal information unrelated to the services we provide is not collected.
3) Your account has security protection functions, please keep your account and password information safe. EDGE will ensure that your information is not lost, abused, or altered through security measures such as backing up to other servers and encrypting user passwords. Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that in the Internet industry, even if we try our best to strengthen the security measures, it is impossible to always guarantee the security of information 100% due to technical restrictions and possible malicious means. We will try our best to ensure the security of the personal information you provide us. You acknowledge and understand that the systems and communication networks you use to access our services may experience issues due to factors beyond our control. Therefore, in order to prevent safety accidents from occurring, we have established a proper warning mechanism and emergency plan in accordance with the provisions of laws and regulations. If a security incident does occur, we will promptly inform you of the relevant situation through email, phone, push notifications, and other measures. If it is difficult to inform individual information subjects one by one, we will adopt reasonable and effective methods to publish announcements. At the same time, we will proactively report the handling of personal information security incidents in accordance with regulatory requirements and cooperate with government agencies closely. At the same time, we strongly recommend that you pay full attention to the protection of personal information when using products and services, take active measures to protect the security of personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your personal information such as account passwords to others. We will also provide various security features to assist you in protecting your personal information security.
4) We have obtained the evaluation and filing of the national network security level protection (Level 3), and have met the requirements of domestic authoritative certification standards in information security, and have obtained corresponding certifications. We adopt industry-leading technology protection measures, including but not limited to network firewalls, encryption (such as TLS), de identification or anonymization processing, access control measures, host network isolation, etc. In addition, we will continuously enhance the security capabilities of the software installed on your device. For example, we will complete some information encryption work locally on your device to consolidate secure transmission.
5) We strictly limit the scope of personnel accessing information, require them to comply with confidentiality obligations and conduct audits, and those who violate obligations will be punished according to regulations. We will also review the management system, processes, and organization to prevent unauthorized access, use, or disclosure of user information. We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide various security features to assist you in protecting your personal information security.
6) What can you do?
You can set a unique password for the EDGE app, and not disclose your login password or account information to anyone (unless authorized by you), those can help you prevent other website passwords from leaking and endangering your account security on the EDGE app. At any time, please do not disclose the verification code you have received to anyone (including those claiming to be EDGE customer service representatives). Whenever you log in to EDGE App as an account user of EDGE App, especially when you log in to someone else's computer, mobile phone or public Internet terminal, you should always log out at the end of use.
EDGE App is not responsible for any security breaches caused by third-party access to your personal information due to your failure to maintain privacy. Notwithstanding the above provisions, if any other Internet user uses your account without authorization or any other security vulnerability occurs, you should immediately notify us.
Your assistance will help us protect the privacy of your personal information.
E. Your rights as an individual subject
We attach great importance to your management of personal information and make every effort to safeguard your rights to access, update, change, export, delete, and withdraw consent to your personal information, so that you have sufficient ability to maintain your privacy and personal information security.
1) When using our products and services, you will be required to provide your true personal information. You are responsible for the authenticity, legality, validity, and completeness of the information you provide, and should update and maintain your personal information in a timely manner to ensure its authenticity, legality, and validity. You can manage your personal information at any time, such as your personal account registration information.
2) We provide measures for accessing, querying, and correcting relevant personal information through the design of the interactive interface. You can set it up in the following ways:
1. You can access and correct your personal information through "Me" - "Personal Information" - "Edit Information", including profile picture, nickname, gender, birthday, city, and profile;
2. You can set, access, and correct account information through "Me" - the upper right corner - "Settings" - "Account and Security" ;
3. You can access and correct your privacy information, including message acceptance settings and display content settings, through "Me" - the upper right corner -"Settings" - "Privacy";
4. You can set, access, and correct relevant information through "Me" - the upper right corner - "Settings" - "Messages and Reminders", including @ settings, like notifications, fan notifications, system notifications, message notifications, and sports reminders.
5. You can set, access, and correct bike store information through "Me" - "Bike store management", including bike store avatar, nickname, name, phone number, bike store introduction, address, and other information.
3) You can delete your content or personal information from your EDGE account on your own, or request us to delete or modify information. For example, if you want to delete your personal account, you can send an email to developer@edge-sports.cn Contact us and make your request. We will contact you within 15 working days after receiving it and complete the verification and processing.
4) In some cases, we may retain data for a limited period of time for legal purposes or legitimate business needs. We will do our best to ensure that EDGE's services always protect information from accidental or malicious deletion. Therefore, if you delete certain content, we may remove its copy from our current and backup systems within 15 business days.
5) You can copy and export the content under your personal account at any time or use it for non EDGE services. You can send an email to developer@edge-sports.cn Contact us and make your request. We will complete the verification and processing within 15 working days after receiving your contact.
6) Withdraw approval
You can withdraw the approval previously granted to us for specific purposes, including the collection, use, and/or disclosure of your personal information that we have or control, by submitting a request. Depending on the specific service you are using, you can access the EDGE App Account Management Center or send an email to developer@edge-sports.cn Perform relevant operations. We will process your request within a reasonable time after you make it, and will not collect, use, and/or disclose your personal information thereafter based on your request.
Depending on the scope of your withdrawal of approval, it may result in you being unable to continue enjoying the products or services of the EDGE app. However, your decision to withdraw approval or authorization will not affect the validity of our previous personal information processing activities based on your approval.
After you withdraw your privacy policy authorization, we will no longer process your personal information. At the same time, we will delete all your personal information. Unless you register for an EDGE account again, you will no longer be able to continue using the product features provided by EDGE. Please proceed with caution.
7) Cancel service or delete account
If you wish to cancel a specific product or service, you can delete your account by going to "Me" - the upper left corner - "Settings" - "Account and Security" - "Cancel Account". After you cancel your account, we will delete your personal information.
If you wish to cancel your EDGE App account, please proceed with caution as the cancellation process may prevent you from using all EDGE App products or services.
8) Responding to your request
To ensure security, we will process your request promptly after verifying your identity. For your reasonable requests, we generally do not charge any fees, but for requests that are repeated multiple times or exceed reasonable limits, we will charge a certain cost fee depending on the situation.
We may refuse requests that require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are very unrealistic.
9) Personal information processing rights of the deceased
Subject to compliance with relevant legal requirements, your close relatives may exercise the aforementioned rights to access, copy, correct, and delete your personal information; Unless you have other arrangements.
F. Third-party service provider
For the convenience of your access and to enhance your experience, there may be products or services provided by third parties. You can choose whether to access such content or links, or whether to use the third-party's products or services. But we do not have control over the products or services provided by third parties. We cannot control any personal information held by third parties about you. The issue of information protection when using third-party products or services does not apply to the management of this policy. This policy also does not apply to any information that you choose to provide to third parties. Please review the privacy protection policy of this third party.
G. How do we use cookies and similar technologies
Cookies are small files containing strings that are sent to your computer when you visit a website. When you visit the website again, cookies enable the website to recognize your browser. Cookies can also store user preferences and other information. You can reset your browser to reject all cookies or prompt when sending cookies. But without cookies, some website features or services may not work properly.
Cookies and similar technologies are commonly used in the Internet. When you use EDGE related services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and store information about your access and use of EDGE. We consider information collected through cookies and other technologies as non personal information. We use cookies and similar technologies mainly to achieve the following functions or services:
1) Ensure the safe and efficient operation of products and services
We may set authentication and security cookies or anonymous identifiers to confirm whether you have safely logged into the service or encountered illegal activities such as theft or fraud. These technologies will also help us improve service efficiency, enhance login and response speed.
2) Help you achieve a easier access experience
Using this type of technology can help you save the steps and processes of repeatly filling in personal information and entering search content, such as implementing a one click login process and recording search history.
3) Recommend, showcase, and push content that may interest you
We may use cookies and similar technologies to understand your preferences and usage habits, conduct consultation or data analysis to improve product services and user experience.
4) Log file
Like most websites, we collect specific information and store it in log files. Such information may include Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), reference/exit pages, operating systems, date/time stamps, and/or click stream data. We will not combine automatically collected log data with. other information we collect.
5) Mobile analytics
In some mobile applications, we use mobile analytics software to better understand the functionality of our mobile software on your phone. This software may record information such as the frequency of your use of the application, events that occur within the application, cumulative using, performance data, and the location of the application crash. We will not associate the information stored in the analysis software with any personal information you submit in the mobile application.
6) Local Storage - HTML5/Flash
We use Local Storage Objects (LSOs), such as HTML5 or Flash, to store content. Third parties who collaborate with us to provide certain features on the EDGE App or advertise based on your browsing behavior may also collect and store relevant information through HTML5 or Flash cookies. Various browsers provide their own management tools to delete HTML5 local storage objects.
H. Minors Terms
General Terms for Minors
1) If you are a minor over 14 years old but under 18 years old, before using EDGE and related services, you should jointly read and agree to this privacy policy under the supervision and guidance of your parents or other guardians.
2) If you are a child under the age of 14, your guardian should read and agree to this privacy policy before using EDGE and related services.
3) We protect the personal information of minors in accordance with relevant national laws and regulations. We will only collect, use, share, or disclose the personal information of minors when permitted by law, with the explicit approval of parents or other guardians, or when necessary to protect minors; If we find that personal information of minors has been collected without obtaining verifiable approval from parents or other guardians in advance, we will try to delete the relevant information as soon as possible. At the same time, we have established strict rules for the collection and use of underage information to protect the personal information security of children and adolescents.
4) We believe that it is the responsibility of parents or guardians to supervise children's use of our products or services. We do not directly provide services to children, nor do we use children's personal information for marketing purposes. If you are the parent or guardian of a minor and have any questions about the personal information of the minor under your guardianship, or believe that the minor has submitted personal information to the EDGE App, please contact us through developer@edge-sports.cn Contact us.
I. Updates to this policy
We may periodically modify and update this privacy policy. Regarding updates to the privacy policy, we will publish notices and announcements in the EDGE app. You can visit the EDGE app to check the latest version of the privacy policy. For significant changes, we will issue a solemn notice to you.
The significant changes referred to in this policy include but are not limited to:
1) Our product and/or service model has undergone significant changes. Such as the purpose of processing personal information, the types of personal information processed, and the methods in which personal information is used;
2) We have undergone significant changes in ownership structure, organizational structure, and other aspects. Such as changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc;
3) Changes in the main recipients of personal information sharing, transfer, or public disclosure;
4) There is a significant change in your right to participate in the processing of personal information and the way you exercise it;
5) When the responsible department, contact information, and complaint channels for handling personal information security change;
6) When the personal information security impact assessment report indicates the existence of high risks.
By agreeing and continuing to use the EDGE app, you agree to the content of this policy (including updated versions). If you do not agree, please do not use the EDGE app.
J. Scope of application
1) Our privacy policy applies to all services provided by Shanghai Yizhi Cycling Sports Technology Co., Ltd. and its affiliates, including services provided on the EDGE app and www.edgecycling.cn, but does not include services with independent privacy policies (such as products and services provided by third parties).
2) Our privacy policy does not apply to products and services provided by third parties, such as those provided by third parties on the EDGE app and www.edgecycling.cn, as well as other websites linked to in our services. These products, services, or websites will have separate privacy policies to regulate them. Please refer to the corresponding policy provisions separately.
3) Our privacy policy does not cover the information processing policies of other companies and organizations that advertise our services or may use our cookies or other log information to advertise and use ads.
K. Supplementary Provisions
1) The interpretation and dispute resolution of this policy shall be governed by the laws of the People's Republic of China. Any disputes related to this policy shall be resolved through friendly consultation between both parties; If the dispute cannot be resolved through negotiation, you hereby agree to submit it to the People's Court of Fengxian District, Shanghai, China.
2) If any court with jurisdiction rules or determines that any provision of this policy is invalid, that provision shall be removed from this policy, but the invalidity of that provision shall not affect the validity of the remaining provisions of this policy. The remaining terms of this policy will continue to be implemented.
3) The title of this policy is designed for ease of reading only and does not affect the meaning or interpretation of any provision of this policy.